Last updated: July 2026
At The Leak Finder we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website or contact us.
The Leak Finder
Registered Address: 96 High Street Godstone Surrey RH9 8PD
Telephone: 020 4617 2971
Email: info@leakfinders.uk
We provide professional leak detection services throughout the UK.
We may collect and process the following personal information:
We use your personal information to:
We do not sell or rent your personal information to third parties.
Under UK GDPR, we process your personal data on one or more of the following legal bases:
Our website uses Google Analytics to help us understand how visitors use our website. Google Analytics collects information such as pages visited, time spent on the website and general geographical location based on IP address.
This information is anonymised where possible and is used solely to improve our website and services.
You can control cookies through your browser settings and through our cookie consent banner.
Our website uses cookies to:
You can choose whether to accept or reject non-essential cookies when you first visit our website.
We may share your information with trusted third-party service providers who help us operate our website or business, including:
These organisations only process your information on our behalf and are required to keep it secure.
We may also disclose information where required by law.
We only keep personal information for as long as necessary for the purposes for which it was collected, or to meet legal, accounting or regulatory requirements.
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
Under UK data protection law, you have the right to:
To exercise any of these rights, please contact us using the details below.
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
The Leak Finder
Email: info@leakfinders.uk
Telephone: 020 4617 2971
If you are not satisfied with how we handle your personal information, you have the right to make a complaint to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.
Website: https://ico.org.uk
Telephone: 0303 123 1113
We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised update date.
You can contact us by phone, by completing the enquiry form on this page, or by requesting a free quote online. Our team is available to answer your questions and book your appointment as quickly as possible.
It helps to have your property address, a brief description of the issue (such as damp patches, low pressure, or a rising water bill), and your preferred appointment dates to hand. This allows us to match you with the right engineer and book your visit efficiently.
We aim to respond to all online enquiries within a few hours during business hours. For urgent situations, we recommend calling us directly so we can arrange a same-day or next-day appointment where possible.
Yes. Simply complete the enquiry form on this page with details of your leak concern, and one of our team will be in touch promptly with a no-obligation quote tailored to your property and situation.
Yes. We understand that leaks can cause serious damage quickly. We offer urgent response appointments and will always do our best to prioritise emergency situations. Contact us directly by phone for the fastest response.