Welcome to leakfinders.uk (“Website”).
These Terms and Conditions (“Terms”) govern your use of our Website and the services we provide (“Services”).
By accessing or using our Website, you agree to be bound by these Terms. If you do not agree, please do not use our Website
leakfinders.uk offers professional leak detection services, including but not limited to: Central Heating Leak Detection, Mains Water Leak Detection, Structural Leak Detection
By using our Website and Services, you agree to:
Use the Website for lawful purposes only.
Comply with all applicable laws and regulations.
Respect the rights and privacy of others.
Refrain from transmitting harmful, malicious, or misleading content.
When booking our Services, you agree to:
Provide complete and accurate information.
Accept the fees and charges displayed at the time of booking.
Make prompt payment for Services provided.
Our “No Find – No Fee” policy applies under the following conditions:
Applicable only to internal hot and cold pipe leaks (excludes central heating and incoming mains leaks).
Not valid for damp or water damage resulting from construction or structural defects.
Not applicable if no plumbing-related leaks are found. Leak detection is limited to a single 8-hour working day.
Applies solely to domestic properties with a maximum of one kitchen and up to three bathrooms (including WC/cloakroom, en-suite, etc.).
A leak is deemed successfully detected when narrowed down to a specific room or an area of approximately 5m x 5m.
Additional charges may apply for multiple leaks or if a return visit is necessary.
Leak access and repair works are not included and are charged separately.
The “No Fee” policy only applies when all of the above conditions are met.
While we aim to deliver accurate and efficient Services, leakfinders.uk shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use of our Services.
Any damages resulting from unauthorised access to, or use of, your data.
All content on this Website, including text, images, graphics, and logos, is the property of leakfinders.uk or its content providers and is protected by intellectual property laws. Unauthorised use, reproduction, or distribution of any material from this Website is strictly prohibited.
Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and safeguard your personal data.
We reserve the right to amend these Terms at any time. Updates will take effect immediately upon being posted on our Website. Continued use of the Website following any changes indicates your acceptance of the revised Terms.
These Terms are governed by and interpreted in accordance with the laws of the United Kingdom. Any disputes arising in connection with these Terms shall fall under the exclusive jurisdiction of the UK courts.
If you have any questions or concerns about these Terms, please contact us at:Email: info@leakfinders.uk
Fill out the form, and our team will get back to you soon.
Answers to your most common questions about our services.
You can contact us by phone, by completing the enquiry form on this page, or by requesting a free quote online. Our team is available to answer your questions and book your appointment as quickly as possible.
It helps to have your property address, a brief description of the issue (such as damp patches, low pressure, or a rising water bill), and your preferred appointment dates to hand. This allows us to match you with the right engineer and book your visit efficiently.
We aim to respond to all online enquiries within a few hours during business hours. For urgent situations, we recommend calling us directly so we can arrange a same-day or next-day appointment where possible.
Yes. Simply complete the enquiry form on this page with details of your leak concern, and one of our team will be in touch promptly with a no-obligation quote tailored to your property and situation.
Yes. We understand that leaks can cause serious damage quickly. We offer urgent response appointments and will always do our best to prioritise emergency situations. Contact us directly by phone for the fastest response.